Issue: High STC bills for in-between branches calls.
Solution: Implementing Cisco IP telephony solution in all 6 branches with the Head office.
Details: The customer used to pay a lot of money for employees’ communication between different branches across KSA. Upon implementing IP telephony solution , the STC bills have been reduced to 30% due to free calls between the users which increased the productivity as well (dialing extensions instead of landlines and operator involvement).